The only reason I gave a one star is because the scale did not go further down. No,no,no, don't do it. I bought a mattress last November and you should see this mattress. I read in bed and the area is already broke down!!! The first time I noticed the sunk in area, I called the company. They gave me so much "run-around" that finally I had to swallow that $16,000.00. Now, not even a year has passed and I find myself looking for another mattress set!. Please beware.
ALEX IS REALLY HELPFUL AND IS A GREAT CUSTOMER SERVICE REP
Tempurpedic bed. She said they had them in stock and they could go set up a finance plan and she would have the bed delivered on Monday mind you this was a Saturday that they went in. If you have ever been furniture shopping you know that a 7,000 dollar bed would be close to a 10,000 dollar bed by the time they pay it off. My mom and her boyfriend decided to go the bank loan rout. Well they got the loan went in on Tuesday and paid for the bed in full the lady then said they didn't have any in stock and they would deliver it on Friday and they would call at 9 o'clock and again at 10 o'clock. And take a guess on who didnt call at all, my sister called later that afternoon after not hearing from them all day because she just got done pulling our moms king size 14 inch thick memory foam mattress out of her room while she was at work so her new bed could be easily installed. She got the same lady on the phone, she told my sister well I ordered the wrong truck and your bed is in Orlando so you'll have to wait till Saturday actually closer to Monday but don't tell your parents... well my mom heard that over the phone and as would anyone got extremely mad the lady on the phone heard her say give me the phone and the lady hung up. Now you can imagine how angrey everyone Is at this point so my mom's boyfriend got on the phone and said if they throw in the massager they will be ok with a later delivery and the attitude of that sales lady, the guy he was talking to said no that's 1,000 dollars extra and I'm not going to do that so he said fine have the bed here by Saturday and I'll be good they said they couldn't make that possible, so my mom's boyfriend told them if it wasn't delivered Saturday he would be up there the very next day to get his money back and they told him well you will have to wait a week for any type of refund. So my advise is don't waste your time, money, or health at mattress one in brunswick ga. Hope this helps anyone looking for good service after planing on spending big money on a bed.
READ THIS WHOLE STORY SAVE YOUR MONEY AND KEEP YOUR BLOOD PRESSURE UNDER CONTROL!!!
My mom went into mattress one prepared to spend maybe 3,000 on a bed, the lady working then talked them into a 7,000 dollar
Worst customer service. Ever. The employees have such bad attitudes.
I am only giving this business one star because it's mandatory for a review, but it deserves ZERO stars. I am from a different city and drove an hour and fifteen minutes to Brunswick because I called and the lady said she left at 7:30 (even though online it says they close at 8). When I arrived at 7:07 the woman was locking up the shop to leave. I got out the car asking if they were closed and she went back in. We had a terrible experience that lasted less than 10 minutes with us being rushed out. We left and went a block away to Mattress Firm where we got an amazing deal on a long sized set. I will NEVER purchase anything at Mattress One in my life. Go to Mattress Firm because you won't regret it.
Mattress 1 One is a US Lodging based in Brunswick, Georgia. Mattress 1 One is located at 147 Altama Connector, Brunswick, GA 31525, USA.
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