Bad communication within the kitchen staff and waitress. Pasta was cold and the meat salty and over cooked. Personnel were rushing me to go.
Ask for Eli. That young man is the best waiter I have had in a long time!
One of our better experiences here. Food hot salad cold. bread stick's and Alfredo fresh and hot. Waiter N Anderson very efficient , kind , and ready to help with a smile.he even saved us
The manager tonight, Jason I believe, had wonderful customer service! Turned a little longer than normal wait, into a 5 star experience.
We actually love Olive Garden's food. But highly disappointed in the customer service at Olive Garden in Brunswick, GA. We went to enjoy a family dinner on a Monday night. It was not busy but when my children and I walked in there were two hostess at the front counter with a server standing in front of the counter with his back to us. Now I waited patiently and instead of saying oh we can take you over here or letting the waitor know we were there one of the hostesses motions to me in an abrupt, harsh way pointing her finger at me to the other hostess. She never said a word. I could not believe that she was motioning at me like a child who was getting on her nerves but I let it roll off my shoulder thinking I will just make it through dinner and just let thw manager know so they might work on their hostessing skills. I text my husband to let him know that we were seated in a booth near the front right. He shortly comes in and explains that he came in and was not greeted at all and he even said in a cheery voice hey how are y'all tonight and three people stood there and said nothing didn't even acknowledge he a possible paying customer had just walked in the door and done their job. I could not stay I was furious that we paying customers people that help pay their pay check were being treated with such rudeness. We are a family of four who would order drinks(I was planning on some coffee), appetizers, food/entrees, and even dessert plus we are very generous tippers(I don't say that to brag on us as a family but both my husband and I have worked in the SERVICE industry so we get it... And isn't interesting that it's literally called the service industry and these people were the hostesses they clearly don't get any part of their job I'm not saying sing and dance for us when we come in but really you cannot even say hi when a paying customer walks in and greets you) all that to say they lost at least a $60 bill+ tip AT LEAST plus not sure we will go back anytime soon due to this incident. I did ask to speak to the manager I explained that we did not want anytbing I just wanted to let him know what we experienced so that hopefully they can work on this he asked if we wanted to still dine in and we declined. Nothing much to say about the manager because he really didn't have much to say he did apologize and agreed that this was not acceptable, just including that so you have the full story.
Olive Garden Italian Restaurant is a US Meal Takeaway based in Brunswick, Georgia. Olive Garden Italian Restaurant is located at 600 Glynn Isle, Brunswick, GA 31525, USA.
Please contact with Olive Garden Italian Restaurant using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Olive Garden Italian Restaurant opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Meal Takeaway in Brunswick