Terrible. Failed to deliver hurricane supplies as scheduled the Thursday before the storm. Stopped delivery service on Friday, more than 48 hours prior to the storms arrival (FedEx delivered both Friday and Saturday). Today is the next Thursday, more than 72 hours after the storm and still no sign from UPS. Customer Service can provide no information. FedEx has been delivering for the past 48 hours as has the Postal Service. UPS abandoned its customers when they needed them most. Kudos to FedEx for being a truly professional operation.
The most worst customer service you can recieve. They expect you to know where your package is when the tracking information is inaccurate and aren't helpful with any question asked. The delivery drivers are pleasant and always delivers on the estimated delivery date, besides when they claim to knock on the door but don't. The front desk on the other hand is HIGHLY unprofessional and lack patience. I order mostly offline and will probably start doing business with Fedex.
The person working was very helpful and efficient. I appreciate the ability to coordinate a pick up of my package instead of waiting at home.
I received good service here. I was not home when my package was being delivered so I picked it up at the center. The clerk was friendly and efficient and my package was in good shape. I recommend this customer center.
UPS - worth nothing. Been waiting for a package that they have for 2 days it's delayed in brunswick ga. However I have rec'd 2 other packages from brunswick ga yet they blame the hurricane for the lost one. worthless.
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